Refund and Returns Policy

Refund and Returns Policy – Hassle-Free Parrot Returns and Refunds

1. Introduction – Our Commitment to Customer Satisfaction

At Parrot Speak , we strive to provide healthy, well-socialized parrots for sale while ensuring a smooth shopping experience. Our refund and returns policy for parrot sales is designed to protect both the buyer and the bird, ensuring ethical rehoming and proper care.

2. Return Policy for Parrot Sales – Conditions for Eligible Returns

We understand that purchasing a live parrot online is a significant decision. That’s why we have a clear return policy for parrot purchases to ensure the well-being of our birds and customer satisfaction.

You may be eligible for a return if:

  • The parrot arrives sick or in poor condition (verified by a licensed avian veterinarian within 24 hours of arrival).
  • You receive the wrong parrot species or a parrot that does not match your order.
  • The parrot is injured during shipping, affecting its health and well-being.

Important: To qualify for a return, you must contact us within 24 hours of receiving your parrot.

3. Refund Policy for Parrot Purchases – How It Works

Our parrot refund policy ensures that refunds are processed efficiently while prioritizing the bird’s safety.

Refund Process:

  1. Report the issue within 24 hours via email at [your email], including clear photos or videos.
  2. Obtain a vet report (if applicable) confirming the issue.
  3. If your claim is approved, we will provide instructions for returning the parrot safely.
  4. A refund will be processed once we receive and assess the returned parrot’s condition.

Refund Timeline:

  • Approved refunds will be issued within 7-10 business days via the original payment method.
  • Shipping costs are non-refundable, except in cases of seller error.

4. Non-Refundable & Non-Returnable Situations

For the safety of our birds and ethical sales practices, certain situations do not qualify for refunds or returns:

  • Change of mind after purchase or an unwillingness to care for the parrot.
  • Failure to follow proper parrot care guidelines, resulting in stress or illness.
  • Delays in shipping that do not impact the bird’s health.
  • Parrots that have bonded with their new owner, making rehoming stressful.

5. Parrot Health Guarantee – Buy with Confidence

All parrots sold on Parrot Speak come with a health guarantee, ensuring that they are:
✔ Vet-checked before shipping
✔ Free from contagious diseases
✔ Properly weaned and socialized

We highly recommend scheduling a veterinary check-up within 48 hours of receiving your new parrot to ensure a smooth transition.

6. Contact Us – Hassle-Free Support for Parrot Buyers

If you have any questions about our Parrotspeak.com refund and returns policy for parrot sales, please reach out to us:

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